Payment is by Pix only, and we take it ourselves — there is no reseller in between. Pix charges are processed by Asaas Gestão Financeira Instituição de Pagamento S.A. (CNPJ 19.540.550/0001-21). For anything about a payment, a receipt, a charge you do not recognise, or a refund, write to suporte@proequipai.com. Refunds go back by Pix to the account the money came from; see the Refund Policy.
Lessons, scoring, your account, technical problems, or anything Coach Doug said that seemed wrong: suporte@proequipai.com. Messages are answered in Portuguese or English by our AI support assistant, normally within two business days; anything it cannot settle is passed to the operator.
Requests under the LGPD — access, correction, deletion — go to suporte@proequipai.com and are answered within fifteen days. See the Privacy Policy for what we hold.
Douglas Stoneman, an individual resident in Brazil, CPF [DOUG_CPF], [DOUG_ENDEREÇO]. Contact: suporte@proequipai.com. BizGEM is his trading name.