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Refund Policy

Version beta-1.0 · Last updated 10 August 2026 · BizGEM is operated by Pro Equip AI Ltd

1. Current status: free private beta

BizGEM is currently a free private beta. No payments are taken, so no refunds arise. This page exists so that our future payment terms are transparent from day one.

2. When paid enrolment launches

Before any payment is ever requested, we will publish here: the exact price and currency, what the purchase includes, the refund window and how to claim it, and the payment provider used. You will never be charged without seeing those terms first.

3. Consumer rights

Any future paid offering will honour the mandatory consumer protections of your country of residence — including, for customers in Brazil, the right of withdrawal for online purchases under Article 49 of the Consumer Protection Code (CDC), and for UK/EU customers the applicable distance-selling rules.

4. Questions

Anything unclear? Email ian@proequipai.com — you will get an answer from the founder.